Information We Collect

Personal Information We collect information that you voluntarily provide to us, including:

• Name and contact information

• Billing and shipping addresses

• Email address

• Payment information

• Order history

• Account preferences

• Communication preferences
   

Automatically Collected Information When you visit our website, we automatically collect certain information, including:

• IP address

• Browser type

• Device information

• Cookies and usage data

• Geographic location (province/territory level)
   

How We Use Your Information

We use the collected information for:

• Processing and fulfilling your orders

• Communicating about your orders and account

• Sending marketing communications (with your consent)

• Improving our website and services

• Personalizing your shopping experience

• Conducting internal analytics

• Complying with legal obligations
   

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Payment processors and shipping partners

• Service providers who assist our operations

• Legal authorities when required by law

• Successor entities in the event of a business transfer
   

Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data

• Secure payment processing

• Regular security assessments

• Limited employee access to personal data

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Your Rights

You have the right to:

• Access your personal information

• Correct inaccurate data

• Request deletion of your data

• Opt-out of marketing communications

• Request limits on data processing

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Cookies

We use cookies to:

• Maintain your shopping cart

• Remember your preferences

• Analyze website traffic

• Improve site performance

You can modify your browser settings to decline cookies, but this may affect some website functionality.

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Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

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Contact Information

If you have questions about this Privacy Policy or your personal information, please contact us at:

Gradient Coffee Company Pemberton, BC

Email: info@gradientcoffee.ca

Phone: 604.894.0599

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Canadian Privacy Rights

This Privacy Policy complies with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).

Residents of British Columbia have specific rights regarding their personal information under PIPA. For more information about your privacy rights, you can contact the Office of the Information and Privacy Commissioner for British Columbia.